TERMS OF
SERVICE

helixalindustrial.com is the official website and online store of HELIXAL LTD (Company No. 16070153, registered in England and Wales), operated directly by HELIXAL LTD.

You may browse, share, and reference content on this site for lawful purposes. You may not scrape, reproduce, or republish any portion of this site for commercial use without written permission from HELIXAL LTD.

Retail orders are placed and paid for directly on helixalindustrial.com. Payments are processed securely by our third-party payment processor, Stripe — we do not store your full card details. Placing an order constitutes an offer to purchase; your order is accepted once we confirm it and dispatch the goods.

All prices are shown in US dollars and exclude shipping, which is calculated at checkout. We ship to the United States and Canada. We reserve the right to cancel and refund any order in the event of a pricing error, stock shortage, or suspected fraud. Shipping timelines, returns, and refunds are covered on our Shipping & Returns page.

Inquiries sent via WhatsApp, email, or the contact form on this site regarding wholesale or bulk pricing are not binding purchase orders. No contract or obligation is created until both parties agree to written terms.

Wholesale pricing, lead times, payment terms, and minimum quantities are negotiated individually. Quoted prices are indicative only and subject to change until confirmed in a written order acknowledgement.

The HELIXAL name, logo, branding, product images, and site content are the intellectual property of HELIXAL LTD (Company No. 16070153, registered in England and Wales). All rights reserved.

You may not use the HELIXAL name, logo, or product images in advertising, resale listings, or any commercial context without prior written permission. Unauthorized use of our trademarks or content is prohibited.

Product specifications, dimensions, and performance data on this site are provided for guidance. While we maintain accurate listings, verify specifications against the current product data sheet before use in critical applications.

Helixal products are engineered for professional wire protection applications. Selection of the correct product size, shrink ratio, and material for your application is the responsibility of the installer. Helixal is not liable for damage arising from improper product selection or installation.

We may update these terms from time to time. Continued use of helixalindustrial.com after changes are posted constitutes acceptance of the revised terms. The date at the bottom of this page reflects the most recent update.

Questions about these terms? Contact us at support@helixalindustrial.com or by phone on +44 7436 211264. For product and order questions, see our Shipping & Returns page or reach out via WhatsApp.

HELIXAL LTD — Registered in England and Wales. Company No. 16070153. Registered Office: 5 Cefnllan, Llanbadarn Fawr, Aberystwyth SY23 3TF, United Kingdom.